Articles All Articles

Article Number #01

General

Grant Login Access

If you have any issues related to Sinergify application, you can raise...

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15 April 2022

Article Number #02

Configuration

Missing Field or Add a New Field

If you are unable to see a specific Jira field On the Sinergify Administration

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15 April 2022

Article Number #03

Error Codes

Cannot See a Jira Project On Salesforce

If you are facing any of the problems listed below, follow the steps...

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15 April 2022

Article Number #04

Error Codes

Cannot View a Jira Issue Inside Salesforce

If you are facing any of the problems listed below, follow the steps

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15 April 2022

Article Number #05

Permissions

Controlling Permissions via OWD and Permissions Sets

To control and provide specific permissions to users for Sinergify...

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15 April 2022

Article Number #06

Create

Create Jira Search Jira Buttons Are Disabled

Understanding why the following issues occurr and how to resolve them

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15 April 2022

Article Number #07

Search

Link View Button in Jira shows Error Message

While using the Search Jira you are getting this error message

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15 April 2022

Article Number #08

Mapping

Different Ways of Setting up Assignee or Reporter in Sinergify

To show different ways of setting Reporter that save time and increase

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15 April 2022

Article Number #09

Reporting

Reporting does not show specific Jira Fields

To understand what default field type is created when reporting

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15 April 2022

Article Number #10

Mapping

Default Mapping

To understand the field mapping structure and options...

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15 April 2022

Article Number #11

Automations

Auto-Create Jira via Salesforce

To understand the importance of automation in Salesforce

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15 April 2022

Article Number #12

Jira Plugin

Jira Plugin: Not able to see the application

To resolve the below-mentioned issue while using the Jira Plugin

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15 April 2022

Article Number #13

Error Codes

Issue Type Field Missing in Create Jira Form

To understand and resolve the below-mentioned issue which occurs

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15 April 2022

Article Number #14

Permissions

Permissions for Integration User on Jira

In this article we will explain Integration user

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15 April 2022

Article Number #15

Configuration

To override the ‘Automated Process’ user...

To replace/override the ‘Automated Process’ user by the desired user

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15 April 2022

Article Number #01

General

Grant Login Access

If you have any issues related to Sinergify application, you can raise...

Read More

15 April 2022

Article Number #02

Configuration

Missing Field or Add a New Field

If you are unable to see a specific Jira field On the Sinergify Administration

Read More

15 April 2022

Article Number #03

Error Codes

Cannot See a Jira Project On Salesforce

If you are facing any of the problems listed below, follow the steps

Read More

15 April 2022

Article Number #01

Configurations

Grant Login Access

If you have any issues related to Sinergify application, you can raise...

Read More

15 April 2022

Article Number #02

Configurations

Missing Field or Add a New Field

If you are unable to see a specific Jira field On the Sinergify Administration

Read More

15 April 2022

All the ways you can get Assistance from our Specialists at Sinergify