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Article Number #23
Control the visibility of Create and Search Jira Buttons on LWC
In this article, we will walk you through the steps to show/hide Create Jira
Article Number #22
Legacy Data Syncing of Jira records inside Salesforce
The objective of this document is to provide instructions on
Article Number #21
Migrate Legacy Jira Records
To understand the steps involved during the migration of Legacy Jira
Article Number #20
Managing Sinergify related permission in Salesforce
To understand and manage Salesforce side permissions related to Sinergify.
Article Number #19
Status syncing between Salesforce case and Jira issue
To set up the Status syncing between the Salesforce case and the Jira issue
Article Number #18
Optimizing the creation of Jira forms to enhance productivity
The order in which the Jira Fields are displayed when creating/viewing a Jira ticket
Article Number #17
Managing users Licenses for Sinergify
The purpose of this Article is to explain how to assign the Sinergify license to the Salesforce
Article Number #16
Notification Builder
In Salesforce, there are multiple ways to notify users of any activity or field updates
Article Number #15
To override the ‘Automated Process’ user...
To replace/override the ‘Automated Process’ user by the desired user
Article Number #14
Permissions for Integration User on Jira
In this article we will explain Integration user
Article Number #13
Issue Type Field Missing in Create Jira Form
To understand and resolve the below-mentioned issue which occurs
Article Number #12
Jira Plugin: Not able to see the application
To resolve the below-mentioned issue while using the Jira Plugin
Article Number #11
Auto-Create Jira via Salesforce
To understand the importance of automation in Salesforce
Article Number #09
Reporting does not show specific Jira Fields
To understand what default field type is created when reporting
Article Number #08
Different Ways of Setting up Assignee or Reporter in Sinergify
To show different ways of setting Reporter that save time and increase
Article Number #07
Link View Button in Jira shows Error Message
While using the Search Jira you are getting this error message
Article Number #06
Create Jira Search Jira Buttons Are Disabled
Understanding why the following issues occurr and how to resolve them
Article Number #05
Controlling Permissions via OWD and Permissions Sets
To control and provide specific permissions to users for Sinergify...
Article Number #04
Cannot View a Jira Issue Inside Salesforce
If you are facing any of the problems listed below, follow the steps
Article Number #03
Cannot See a Jira Project On Salesforce
If you are facing any of the problems listed below, follow the steps...
Article Number #02
Missing Field or Add a New Field
If you are unable to see a specific Jira field On the Sinergify Administration
Article Number #01
Grant Login Access
If you have any issues related to Sinergify application, you can raise...
Article Number #01
Grant Login Access
If you have any issues related to Sinergify application, you can raise...
Article Number #02
Missing Field or Add a New Field
If you are unable to see a specific Jira field On the Sinergify Administration
Article Number #03
Cannot See a Jira Project On Salesforce
If you are facing any of the problems listed below, follow the steps
Article Number #01
Grant Login Access
If you have any issues related to Sinergify application, you can raise...
Article Number #02
Missing Field or Add a New Field
If you are unable to see a specific Jira field On the Sinergify Administration
